Frequently Asked Questions

What is your Return Policy?

We want you to love this as much as we do, so we allow a 60 day window for returns. If it doesn’t work for you, send it back (you pay for shipping) and we’ll refund the purchase price in full. If there are other problems, please Contact Us and we’ll try to make it right!

I love the Sole Control Fader! Can you make one for [insert your favorite pedal]?

Thanks, we love it too! As you can imagine pedals vary wildly in form factor and we plan to create more Fader models. So, we’d love to hear which pedals you’d like us to support! Please send us a note using the Contact Us page with your ideas.

Does the Sole Control need to be attached to a pedal board?

It doesn’t have to but we highly recommend doing so to get the best performance. Velcro, Dual Lock, etc. are common and effective as well as zip ties. If using zip ties, take care not to obstruct the sliding rail. For the M90, thin zip ties can be attached vertically just to the right of the rail and horizontally below the foot switch.

What pedal size does the M90 fit? Will it fit my non-standard Phase 90?

The M90 is built for the current MXR Phase 90 (M101). To the best of our knowledge this will fit the majority of Phase 90s that have been sold over the past several decades.

Please note that vintage MXR pedals, both script and block, are incompatible due to the non-flush input/output jacks. If you are interested in getting a Sole Control for a vintage pedal please contact us and let us know.

Sole Control Fader measures 2.37×4.36×1.26 inch (60mmx110mmx32mm)
Feel free to Contact Us if you have questions regarding size/fit, and we will do our best to help.

Will it fit my mini Phase 95 (M290)

Unfortunately, no. Depending on demand we may try to tackle smaller footprint pedals so be sure to let us know by Contacting Us.

What is your Warranty?

We’ve designed this to hold up using robust materials, so our 1 year warranty includes parts and labor and return shipping back to you within Continental USA. You are responsible to ship it to us. If we find repairs are needed because of misuse, abuse or neglect than we cannot cover the repairs for free. All that said, we want YOU to be happy and to keep playing so please Contact Us prior to sending it back and we will try to resolve it as best we can, such as shipping you a part for DIY repair.